Some of our services have changed. Please see our services update page for more details

Guidance for existing award holders

Guidance for existing award holders around service changes

​Healthy Working Lives (HWL) is continuing, but the award and the adviceline elements of the programme are ending.

We’ve put together this guidance to help existing award holders understand what these changes mean.

Please contact your local adviser if you have specific questions about your award as we continue to work together to take forward fair work and staff health and wellbeing

Value of the awards

Having an award demonstrates that you have the experience and expertise to create a healthy workplace and we encourage you to continue taking forward what your staff tell you matters to them with support as needed from your local Health Board adviser.

When your award will expire

The HWL logo and certificate can be displayed until 31 March 2023, documentation, for example letterheads with the award logo on it, should be transitioned out of use. You can use up existing stationery and literature with the award logo, but any new documentation or paperwork should not include the award logo on it.

Award assessments and reviews

As part of the transition of HWL Services, a decision has been taken that no award assessments or annual reviews will be carried out. We appreciate the valuable work many organisations have been doing and this work will provide a solid foundation to build on. It will also continue to benefit your employees’ health and wellbeing.

HWL working groups

It’s a good idea to continue with any established good practice you have put in place from achieving the award. That might include a working group.

However, if you feel different approach would benefit your organisation then you can change as needed.

As part of your health improvement support to your organisation you may wish to utilise the useful framework, workplace tools, templates and guidance on the HWL website and local support and resources from your health board. Organisations can continue to use national resources to evolve their work in this area.

Staff health

Each organisation can choose how best to address staff health. Taking forward good employee health and wellbeing should have as its foundation compliance with Health and Safety Law, Employment Law and The Equality Act. There cannot be good employee health without these foundations being in place.

Mentoring and volunteering at other organisations

We would encourage you to continue to mentor other organisations and share your experience, expertise, and examples of good practice.

As part of your organisation’s Corporate Social Responsibility, we encourage you to continue to volunteer and support local health campaigns and charities.

Registered workplaces e-portfolio

The e-portfolio will be available to registered workplaces until the end of September 2022. We would ask you to download personal information by the end of September.

Employee Wellbeing Survey (EWS)

It is always a good idea to periodically survey your staff views and experiences. This can be done using a variety of methods and your organisation has the flexibility to use your preferred survey methods. Our surveys will continue to be available on the website.

Advisers and local teams

You will still have access to your local Health Board team. Links to contact all local teams across Scotland are available on the HWL website.


Many local Health Board teams are providing face to face and online training options. Online training is also available on the Public Health Scotland Virtual Learning Environment. Visit the Virtual Learning Environment.

Working Health Services Scotland

Working Health Services Scotland (WHSS) provides free and confidential advice and health support for people who are self-employed or working in companies with 250 or less employees and have a health condition or injury which they feel is impacting on their work. The service aims to support them to remain at work and may include access to Physiotherapy, Counselling or Occupational therapy. A case manager may also provide signposting to services for help and advice on issues such as employment, housing, debt and wellbeing. Referral can be made by an individual, GP, health professional or partner organisation. Contact the service via 0800 019 2211 or on the website.