Supporting staff attendance - Healthy Working Lives

Supporting staff attendance

What to include and how to create your policy

​​​​​​​​​​​To be effective in supporting staff attendance you should have a clear attendance management policy in place. Everyone in your organisation should be made aware of it. They should also have access to it.

You will need to allow time for consulting with employees when creating your policy. This should make it more inclusive. It will also make you aware of any issues that may come up during implementation.

Here you can find support to help you create your policy. We have provided guidance on what to include and a template.

​What to include in your policy​

Your policy should set out the roles, responsibilities and expectations of both you as an employer and your employees.

It should detail how you will support employees both to remain at work and during periods of absence with underlying health conditions.

It should also include information on sick pay entitlement. You may have agreed on terms and conditions that exceed statutory sick pay values, however many employers only provide Statutory Sick Pay (SSP). You can find out more about SSP on the GOV.UK website.

The format of your policy is up to you. Keep it simple and make sure it is written in Plain English.

The Health and Safety Executiv​e (HSE) have listed what they think is useful information to include in a written policy.​

Visit the HSE site for guidance on what to include in your written policy

​Legal responsibilities

As an employer you should understand your legal responsibilities. You must make sure that your policy meets these requirements.

Although there is no legal requirement for you to rehabilitate your employees through ill health, it is good practice. It should also benefit your organisation.

Things to be aware of include the

  • Equality Act 2010
  • Health and Safety at Work Act 1974
  • Data Protection Act 1998
  • Employment Rights Acts.

You can get free and confidential legal advice from ACAS..

Create your policy now

We have a template you can use to help you create your own supporting staff attendance policy.


Go to supporting staff attendance policy statement publication