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Disputes in the workplace

Information and guidance on managing and resolving disputes and grievances in the workplace.

​Conflict that is not resolved quickly can affect the health and wellbeing of employees. It can cause stress, frustration, ill health, mental ill health and reduced productivity.

Addressing the following steps will help minimise the likelihood of disputes and help you manage them more effectively.

  1. Minimising the risk of disputes and grievances in the workplace
  2. Communicating respectfully with employees and colleagues
  3. Managing disputes in the workplace fairly and consistently
  4. Dealing with a dispute in the workplace
  5. Employment tribunals
  6. Legal framework

5. Employment tribunals

Employment tribunals make decisions to resolve disputes between employees and employers.

They are independent judiciary bodies to deal with employment disputes, such as unfair dismissal, discrimination, wages and redundancy payments.

You don’t need to pay a fee to make a claim, however there is a time limit of three months from the event that caused the dispute.

Before making an employment tribunal claim you should contact ACAS through their ‘Early Conciliation’ service, which will try to help parties to resolve the issue.

You may consider legal advice and/or employing the services of a lawyer. See the Law Society of Scotland website for more information and guidance.

Visit ACAS for more information about employment tribunals