1. Minimising the risk of disputes and grievances in the workplace
No employee or manager wants to become involved in a workplace dispute or conflict. Positive management processes and relationships with employees are a crucial part of minimising the risk and encouraging early resolution of disputes.
The Health & Safety Executive (HSE) has a set of stress management standards which outline the six elements of good management processes
- demands
- control
- support
- relationships
- role
- change.
Relationships are one of the key elements of the HSE standards. It includes the promotion of positive working to avoid conflict and dealing with unacceptable behaviour. The standards also explains the importance of agreeing with the workforce the policies and procedures to prevent, deal or report unacceptable behaviours.
Visit the HSE website for more on their Stress Management Standards